1 Introduction
1.1 National Private Investigators want to give you the best experience possible. This Data Processing Statement aims to give you a clear view of how we use personal information that you provide, our dedication to protecting it, your rights and the options you have to control your personal information and protect your privacy. It also outlines what personal information we collect about you when you visit our website, and, how we use your personal information and the third parties we will share it with.
2 We may collect information for the following reasons:
2.1 To provide our services, To maintain our records, To support and manage our employees.
3 The Information that we collect and process
3.1 When you use our services we will ask your consent to provide and allow us to process and store personal information (at the moment of collection we will explain what information is required in order for us to provide the particular service) such as:
3.2 Your postal address and payment details, Your name and company details, A description of your requirements, results and related information, Your email addresses, Your telephone numbers, Your IP address, Your date of birth, Your Lifestyle and social circumstances, Family Details, Medical details.
4 We may also process sensitive information such as:
4.1 Physical or mental health details, Racial or ethnic origin, Trade union membership, Religious or other beliefs and Criminality.
5 Who we process information about:
5.1 Customers and clients, including potential clients Witnesses The subjects of investigations, Business contacts, Advisors, professional experts, Suppliers and Employees.
6 Who the information may be shared with
6.1 We sometimes need to share the personal information with the individual themselves and also with other organisations. Where this is necessary we are required to comply with all aspects of GDPR.
7 Where necessary we share information with:
7.1 Financial Organisations Credit reference, debt collection and tracing agencies Police forces Professional investigators Government Business associates and other professional bodies and advisors Suppliers Current, past or prospective employers Education and examining bodies Family, associates or representatives of the person who personal data we are processing
8 Trading and Sharing Personal information
8.1 Personal information is traded and shared as a primary business function. For this reason the information processes may include name, contact details, family details, financial details, employment details, and goods and services. This information may be about customers and clients.
8.2 The information may be traded or shared with business associates and professional advisers, agents, service providers, customers and clients and traders in personal data.
9 Undertaking research
9.1 Personal information is also processed in order to undertake research.
9.2 For this reason the information processes may include name, contact details, family details, lifestyle and social circumstances, financial details, goods and services.
9.3 The sensitive types of information may include physical or mental health details, racial or ethnic origin and religious or other beliefs.
9.4 The information relates to survey respondents. Where necessary this information may be hared with customers and clients, agents, service providers, survey and research organisations.
10 Consulting and advisory Services
10.1 Information is processed for consultancy and advisory services that are offered
10.2 For this reason the information may include name, contact details, family details, financial details and the goods and services provides.
10.3 This information may be about customers and clients
10.4 Where necessary information is shared with the data subject themselves, business associates and other professional advisors, current past or prospective employers and service providers.
11 Transfers
11.1 It may sometimes be necessary to transfer personal information overseas.
11.2 When this is necessary, information may be transferred to countries or territories around the world
11.3 Any transfers made will be in full compliance with all aspects of the GDPR.
12 How we protect your personal information
12.1 We are committed to protecting your personal information and implement appropriate technical and organisational security measures to protect it against any unauthorised or unlawful processing and against any accidental loss, destruction or damage. Any breaches relating to personal data will be reported in full compliance of GDPR and we will inform any of our clients affected by such breaches.
13 How we will contact you
13.1 We would like to send you information about products and services of ours, which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
13.2 National Private Investigators will not share your information for marketing purposes with other companies 13.3 unless you have consented to us doing so.
14 Access to your information and correction
14.1 You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:
14.2 National Private Investigators 71-75 Shelton St Covent Garden London WC2H9JQ
14.3 We want to make sure that your personal information is accurate and up to date. We will keep your personal information for one year from your last interaction with us unless we have a legal obligation to retain that information for a longer or shorter period.
15 Cookies
15.1 Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
15.2 For further information visit www.aboutcookies.org or www.allaboutcookies.org.
15.3 You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
16 Other websites
16.1 Our website contains links to other websites. Our Data Processing Policy only applies to our website so when you link to other websites you should read their own privacy policies and Data Processing Policy’s.
17 Changes to our Data Processing Statement
17.1 We keep our Data Processing under regular review and we will place any updates on our web page. This statement was last updated on 10 May 2018.
18 How to contact us
18.1 Please contact us if you have any questions about our Data Processing Policy or information we hold about you:
18.2 By email:enquiries@nationalprivateinvestigators.co.uk
18.3 By Post National Private Investigators 71-75 Shelton St Covent Garden London WC2H9JQ
19 We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. We comply with the required codes of practice. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to your local data protection authority the Information Commissioners Office using their website.
